About us
Lost parcels, second chances 🎁
We are a young project born from a simple idea: giving a second life to parcels that the traditional system considers “lost”. Selection, transparency and speed. Every box is sealed, weighed and traceable.
Certified lots
Clear origin and traceability for every lot: lost parcels, unclaimed returns and overstock are selected, weighed and registered before becoming a KiloMystery Box.
Checks and tolerances
Net weight with ±3% tolerance and tamper-evident seal. Each box has a batch ID and date so you always know what was prepared, when and from where it comes.
Fast support
Quick answers via email before and after your order. Customer care is handled directly by us, not by an anonymous call center.
🌱Second life for parcels, less waste 🌱
Our boxes rescue parcels that would otherwise end up in landfill or incinerators: lost shipments, uncollected returns, stock forgotten in warehouses. Instead of becoming waste, these products come back to life as a surprise unboxing.
Each order is a small “no” to waste and unnecessary new production, and a “yes” to more conscious consumption. That’s why we talk about mystery boxes, but with numbers, batches and responsibility.
- We reduce waste by giving parcels a new destination.
- Less disposal = less CO₂ compared to the classic cycle.
- Essential and recyclable packaging where possible.
🎪Pop-ups and a moving community 🎪
We are not just an online store: KiloMystery also lives offline. We organize pop-ups around Italy where you can see the boxes in real life, talk to us and discover how we work behind the scenes.
Each event is a chance to explain how the lost-parcel chain works, why it matters to recover what already exists and how we turn a logistics problem into a sustainable game.
On the Pop-Up Events page, you’ll find the next dates, cities and locations where you can meet us.
Go to events page✨Our promise ✨
We want to blend the thrill of opening a mystery parcel with the reassurance of solid work on supply chain, quality checks and environmental impact.
If you like the idea of giving parcels a second chance and reducing waste, you’re in the right place. KiloMystery is a constantly evolving experiment: we listen to the community, test new ideas and improve the boxes with every batch.